DOCU-TYPE - Owner's Resume

My Mission Statement:
"To be a happy, successful person whom others can admire and want to learn from."

JANICE BYER, CCVA, MVA Caledon, ON L7K 0B9 (519)941-9523 Email Janice http://www.docutype.net

OBJECTIVE
To provide my clients with the best professional assistance for their administrative overflow and website design needs. Each client is special and each project is unique and both deserve the best. Our exceptional customer service is second to none. Please read our Testimonials to see how happy our clients are.
EXPERIENCE
OWNER/PRESIDENT	1998 - Present
Docu-Type Administrative & Web Design Services	Caledon, Ontario
Providing professional Virtual Office Assistance and Website Design, specializing in helping small business entrepreneurs meet and exceed the needs and expectations of their customers.
OFFICE MANAGER	1994 - 1998
Hired Hands Professional Turf Management	Brampton, Ontario
Performed all duties involved in running a small lawn care business. Included are Accounting, Billing, Customer Service, Sales, Marketing, Payroll, and all office correspondence.
VARIOUS OFFICE TITLES	1984 - 1994
Cooper Automotive Industries	Brampton, Ontario
Reception, Office Correspondence, Credits & Collections, A/P, A/R, Payroll, Marketing, Distribution, Customer Service, & Purchasing.
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EDUCATION
MICRO COMPUTER MANAGEMENT DEGREE	1982 - 1984
Sheridan College of Applied Arts & Technology	Brampton, Ontario
Majored in Computer Programming and Systems Analysis. Courses studied included Programming, Fundamentals, Telecommunications, Economics, Business Math, Reports & Presentations.
OSSGD (Ontario Graduation Diploma)	1977 - 1981
Bramalea Secondary School	Brampton, Ontario
Concentrated my studies on Math and Business related subjects. Graduated with an A- average.
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SKILLS
CERTIFIED CANADIAN VIRTUAL ASSISTANT (CCVA) - for more information on this designation, visit http://www.cvac.ca CERTIFIED MASTER VIRTUAL ASSISTANT (MVA) - for more information on this designation and all the is required to accomplish this plateau, please visit http://www.vacertification.com. Other Skills include: Versed in most current software programs for all forms of administrative duties and web design tasks Knowledge of marketing and sales procedures in a variety of fields Experienced in desktop publishing & web page design Proficient in all administrative tasks involved in running a small business Excellent interpersonal and communication skills Exceptional customer service abilities Web Design and HTML experience: > Docu-Type Administrative & Web Design Services > Docu-Type Web Design & Hosting > Luxury Lifestyles Management, Inc > Econosystems.com > How To Have Amazing Kids > Greyden Equestrian Facility > The Mango Treehouse > and more sites can be viewed in my Web Design Portfolio
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REFERENCES
Excellent personal and professional references available upon request. Please read some of our Testimonials for quotes from our satisfied clients.



For more information about myself and the variety of programs I use, please visit our ABOUT US page.